United Breaks Guitars

There are many ways to complain about unjust treatment.

Case in point, from the Huffington Post: “United Breaks Guitars, the sudden viral hit produced by distraught United Airways passenger Dave Carroll and his band, broke 1M views a mere 4 days after he posted it on YouTube.”

This video is the most creative complaint I’ve ever seen:

Detailed description of the incident

Also from the Huffington Post: “Carroll’s goal was to get one million views in one year but he did more than just that. Remarkably, in these brief 4 days he changed United’s Google search results page — something marketers take great pains to protect. In web marketing it’s often said, “You are what Google says you are,” and right now 4 of the Google results on the first page for “United Airlines” point to this video. Seven of the first 10 results for a Google video search of United Airlines are damaging to the brand.”

Mr. Carroll’s response to United’s attempt at restitution is amazing:

Song Two certainly should be fascinating…

Spiritual Quote:

The best beloved of all things in My sight is Justice; turn not away therefrom if thou desirest Me, and neglect it not that I may confide in thee. By its aid thou shalt see with thine own eyes and not through the eyes of others, and shalt know of thine own knowledge and not through the knowledge of thy neighbor. Ponder this in thy heart; how it behooveth thee to be. Verily justice is My gift to thee and the sign of My loving-kindness. Set it then before thine eyes.”
Bahá’u’lláh, The Arabic Hidden Words

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“Hope Springs Eternal…”

glowing fountain

Here are the first ten links I found [9:22 pm edt, 2Aug08] using the word “hope” in Google’s News Search:

Leading article: Enjoy the Olympics, and hope
Vice-president hope fades for Hillary Clinton
One Million Homes Lost and Counting: How to End the Foreclosure …
Pat Nevin: Hope is in the air before the pressure really kicks in …
Jobless Rate Hits a High, Dims Hope For Recovery
New Hope For Answers In Anthrax Case
Petition offers hope for schools
Zimbabwe has to figure out its future – the West can only hope it …
McCain tells Urban League that Obama talks about hope, but isn’t …

All of them are about very Earthly hopes.

I don’t expect today’s news to carry items about Spiritual Hopes (unless they’re buried under all the hopes of our materialistic cultures).

I’m now a Baha’i but was raised a Christian (I honor all Faiths…) and in their scripture is this Hope: Thy kingdom come, Thy will be done in earth, as it is in heaven. Matthew 6:10

This, to me, says that heavenly things should happen here; that, on planet earth, our wills should be directed by spiritual concerns.

By the way, to those who cringe at their will being oriented toward spirituality because it sounds like their earthly life is unimportant and their dearly loved material relationships should stop [like I used to think], my experience says:

Material concerns will never satisfy or bring profit if they have no spiritual core. Spirit drives the body, gives sight, allows dreams to soar…

I decided to include a poem from Poet Seers—Poem of The Day. For those disinclined to read poetry, please try this one. I’ve found that most good poetry needs more than one reading to have its full flavor develop; like a relationship . . .

The Instinct of Hope

Is there another world for this frail dust
To warm with life and be itself again?
Something about me daily speaks there must,
And why should instinct nourish hopes in vain?
‘Tis nature’s prophesy that such will be,
And everything seems struggling to explain
The close sealed volume of its mystery.
Time wandering onward keeps its usual pace
As seeming anxious of eternity,
To meet that calm and find a resting place.
E’en the small violet feels a future power
And waits each year renewing blooms to bring,
And surely man is no inferior flower
To die unworthy of a second spring?

John Clare

One final spiritual quote:

“My hope is that through the zeal and ardour of the pure of heart, the darkness of hatred and difference will be entirely abolished, and the light of love and unity shall shine; this world shall become a new world; things material shall become the mirror of the divine; human hearts shall meet and embrace each other; the whole world become as a man’s native country and the different races be counted as one race.”
‘Abdu’l-Bahá, ‘Abdu’l-Bahá in London, p. 38

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There’s an old psychological technique to help a person free-up their thinking. It’s simple and seems, at first blush, totally silly and useless.

First: Look around you.

Second: Name, out loud, what you see.

Third: Make sure each name is Not what the object is usually called. (ex., looking at a hat, you say elephant.)

The effort to misname things loosens your creativity and promotes innovation.

Here’s a site that has many tools to aid innovation.

In a recent Fortune interview, Larry Page (co-founder of Google), commenting on innovation, said, “My argument is that people aren’t thinking that way.

“Instead, it’s sort of like ‘We are captives of the world, and whatever happens, happens.’ That’s not the case at all. It really matters whether people are working on generating clean energy or improving transportation or making the Internet work better and all those things. And small groups of people can have a really huge impact.”

And, from an article entitled, Relationship Between Disarmament and Development, the critical importance of innovative thinking and action are stressed:

“We witness around us an accelerating two-fold process of disintegration and integration. There is a breakdown of exhausted and inappropriate ideals, of archaic institutions and ideas, of empty customs and beliefs, while at the same time there is a burgeoning of new ideas, fresh discoveries in science, insights into human behavior, innovations in the management of human affairs. These perturbations and crises could give birth to new hope and promise and must be seen as opportunities for greater measures of creative human effort. The real enemies are not other nation-states, but ignorance, prejudice, greed, poverty, and disease. Such adversaries are far more worthy of our human and natural resources.”

Baha’i International Community, 1987 Aug 24, Relationship Between Disarmament and Development